citizensmith
Member
- Messages
- 135
- Location
- Herefordshire
I post this as i am guessing a lot of you live a little "off piste" and use oil for your CH & water. Our supplier (who in general i have been very happy with and has given good service and prices) last week dropped the bombshell that they would no longer be prepared to deliver to our tank as it was "split".
Upon inspection, there is a "crack" or "moulding fault" around the filler hole. I think it is no different now than at any time over the 4.5 years we have been here (but cant be absolutely sure). Anyway - a bit of a surprise to say the least! and no sympathy when i said "there is little oil left in the tank and its January, what am i to do?"
I managed to establish that this new policy was the result of a hefty fine/cleanup bill from a tank that burst during delivery and that drivers have been told to refuse delivery if they find even the slightest potential fault with the tank. To be fair, I sympathise with this and would hate to be responsible for spilling 1000ltrs + of oil into the land!
I also noted a date on the tank (2004) and contacted the mfr, who sounded supportive and asked for photos. Got a reply today and told "no warranty as base is not constructed as specified by their warranty" I am not surprised at all - yet another "warranty" that is never intended to be honoured!
So some possibly important lessons?
1. Check your oil tank for frost damage (esp if plastic)
2. be prepared for an unexpected refusal of oil delivery
3. If you are thinking of getting a new tank anyway - avoid plastic! ours managed only 6 years! Friends with steel tanks seem to have had them for decades!
Anyone out there had similar problems?
Upon inspection, there is a "crack" or "moulding fault" around the filler hole. I think it is no different now than at any time over the 4.5 years we have been here (but cant be absolutely sure). Anyway - a bit of a surprise to say the least! and no sympathy when i said "there is little oil left in the tank and its January, what am i to do?"
I managed to establish that this new policy was the result of a hefty fine/cleanup bill from a tank that burst during delivery and that drivers have been told to refuse delivery if they find even the slightest potential fault with the tank. To be fair, I sympathise with this and would hate to be responsible for spilling 1000ltrs + of oil into the land!
I also noted a date on the tank (2004) and contacted the mfr, who sounded supportive and asked for photos. Got a reply today and told "no warranty as base is not constructed as specified by their warranty" I am not surprised at all - yet another "warranty" that is never intended to be honoured!
So some possibly important lessons?
1. Check your oil tank for frost damage (esp if plastic)
2. be prepared for an unexpected refusal of oil delivery
3. If you are thinking of getting a new tank anyway - avoid plastic! ours managed only 6 years! Friends with steel tanks seem to have had them for decades!
Anyone out there had similar problems?